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Got a question or need assistance? No worries, babe.You can chat live with our Customer Service agent (if available), or drop us an email at Support@kissmylegs.com. We’ll get back to you within 24–48 hours. 💌
Of course, gorgeous — we ship worldwide! 🌍Currently, we’re serving the U.S., Canada, UK, EU, Australia, and many more regions. If your location isn’t supported, don’t worry — you won’t be charged for shipping at checkout. 😘
You bet! Once your order is shipped, we’ll send you an email with your tracking number. Keep in mind, it might take 24–72 hours for the carrier to update the tracking info. Patience, babe. 💃
Once the package leaves our warehouse, the timeline depends on the carrier and local postal services, but don’t worry — we’ve got your back. 💌
If you ordered multiple items (especially from different categories or warehouses), they might be shipped separately to get them to you faster and safer. You’ll receive a tracking number for each package, so you’re always in the loop. 📦💨
We move fast, babe. If you want to cancel or change your order, let us know within 12 hours of placing it. After we ship it, though, it's game over. No cancellations or changes after that. 🕒
Sometimes tracking updates can be a bit slow (especially during customs or transit). Wait 1–3 business days, and if it’s still stuck, just reach out — we’ll help you investigate with the carrier. 📍
Oh, we love giving you discounts! Here's how you can snag one:
No sweat, babe! Just shoot us an email at Support@kissmylegs.com, and make sure to include your order number or product link so we can help you out faster. 🙋♀️
We’re sorry if that happens! 😬Email us at Support@kissmylegs.com with clear photos of the defect or the wrong item within 48 hours of receiving it. We’ll make it right with a replacement or store credit. No extra cost to you. 💖
If we messed up (wrong size or color), we’ll fix it for you — no cost. 🙌If you just changed your mind or ordered the wrong size, you’ll be responsible for shipping costs for returns and exchanges (including the cost for us to send the replacement).Please note: Due to high shipping costs and international logistics, returns for refunds are typically only accepted in special cases. ✨
First, check with your neighbors or your local post office with the tracking number. If it’s still missing, don’t worry — we’ll help file a claim with the carrier. But just FYI, if the address you provided was wrong or incomplete, that’s on you, babe. 😬
If your package was returned because of an invalid address or refusal, the shipping charge is non-refundable. If you still want your items, we can resend them — but you’ll need to cover the shipping costs. 🛵
We’ve got your legs covered! Each product has a size chart to guide you. If you need more help, just email us with your measurements and we’ll help you find your perfect fit. 💅
We’ve made these to last, but just like with anything fabulous, treat them right:Hand wash in warm water (don’t ruin the vibe with harsh chemicals, honey)Drip dry – no tumble drying (we love your tights as much as you do)Avoid direct heat – keep it cool, babe. 😘They’ll last longer than that “one-night stand” relationship, promise. 😉
For international orders, customs and import duties are the buyer’s responsibility. We declare items at reasonable values, but policies vary by country. Check your local rules! 🌍
Once your order is processed, we can’t guarantee changes. So, double-check everything before hitting submit. We’re not responsible for mistakes after that. 😎
We aim to get back to you within 24–48 hours (excluding weekends/holidays). We're fast, but we still need our beauty sleep. 😴
